Case Study:

Major UK Pharmaceutical Manufacturer

Upgrading Maximo EAM within a highly regulated industry for a major UK Pharmaceutical Manufacturer.Pharmaceutical Manufacturing: Enterprise Asset Management Within a Highly Regulated Industry

BPD Zenith was recently chosen to implement a large IBM Maximo Enterprise Asset Management 7.6.1 upgrade project for a major UK-based commercial pharmaceutical company. This was due to BPD having the required regulatory and quality assurance experience. BPD also has a proven track record of greenfield and upgrade implementations including mobile solutions and Cognos reporting.


The pharmaceutical industry must conform to stringent FDA and MHRA regulations due to the nature of their manufactured products. Part of this regulation states that Enterprise Asset Management systems must be fully and securely documented and supported, providing a validated system.

As part of the upgrade project, data quality was an area of potential improvement, as well as process standardization and enhancement. There was limited system support for users entering data into the system which allowed discrepancies and inaccuracy in data and reports.


BPD Zenith worked collaboratively with the Computerised Systems Quality Control Department, and particularly closely with the Quality Assurance Lead. This ensured each step of the upgrade was not only fully compliant with MHRA regulatory standards but also met the high-quality assurance standards and operational requirements set out by the business.

  • Maximo EAM Upgrade from version 7.1 to latest version 7.6.1
  • Maximo Anywhere Mobile roll out
  • Implementation of IBM Maximo Calibration functionality
  • Enhanced Live Reporting with Cognos


  • As a result of the Maximo upgrade and overall improvement program, the business realized a 40% reduction of unplanned manufacturing and production work orders in a 6-month period post go-live.
  • Upgrading allowed the company the opportunity to re-align and improve business processes within IBM Maximo 7.6.1
  • Maximo Anywhere allows users to update a work order at the point of work, using their mobile device when the information is fresh and relevant
  • Maximo Calibration now provides the client with detailed documentation, traceability requirements, data validation, and auditable reports
  • Cognos configured to meet requirements and provides improved data accuracy and management processes, and enriched real-time work order data

Pharmaceutical Manufacturing: Enterprise Asset Management Within a Highly Regulated Industry

We are hosting an online event regarding Pharmaceutical Manufacturing, where we will discuss EAM implementation in regulated industries. We will cover elements of the case study with additional input from those involved in the project and industry experts. Click here to find out more!

Discover more of the best Maximo stories in the industry:

A Major New Zealand Oil Refinery

A new licensing approach has meant wider use base of licensing and reducing overall cost per user for this major New Zealand oil refinery.

Australian Maritime Systems

MaxiCloud creates administration efficiencies, enhances field work mobility and empowers qualified decision-making.


BPD Zenith successfully rolls out DataSplice mobility for Melbourne’s EastLink tollway in only 3 months for huge productivity savings.


ConnectEast's move to the MaxiCloud Platform has enabled them to kick poor performance to the kerb and improve their Maximo and Datasplice application performance and availability.

DP World Australia

DP World Australia harbours efficiencies with centralised IBM Maximo Asset Management solution and maintenance scheduling.

Drax Power Station

Drax Power Station reduce the cost and boost the efficiency of essential maintenance processes with IBM Enterprise Asset Management solutions.

Major International Airport

Improving efficiencies, achieving passenger experience, and providing quality data for informed decision making.

Optimum Group Services

Freeing clients to focus on what they do best, with building services they can always rely on.

Pieridae Energy

Enabling Pieridae Energy to monitor the health of its critical assets remotely in a dashboard.

Port Otago

Port Otago sets sail to improved productivity with MaxiCloud solution.

Sign up to our free newsletter to explore emerging technologies, industry events and Maximo best practice.

Come with BPD Zenith to the future of Asset Management

Partner Ecosystem

BPD Zenith partners with a diverse array of the world’s top Technology, Business and Solution Integration leaders.
Share This