1. What is your position at BPD Zenith?
I am the Chief Operating Officer at BPD Zenith. My role is to manage the operations for BPD Zenith across the Asia Pacific region. My role incorporates developing and delivering strategic plans to help grow and operate the business in a sustainable and financially prudent manner. This entails managing the support and service delivery teams who provide support and project services respectively to our clients.
2. What led you to choose this career path?
I have been working in IT for 20 years. I was originally studying Science, but I didn’t really think it was for me, so I switched to a one-year short course in IT. I started working in IT after completing the course and after my year off university, I switched my Science degree to an IT degree. I studied part time and worked full time. The first ten years of my career was spent working technically – initially providing IT support and then working on infrastructure and application project delivery. 10 years ago, I decided I wanted to get into team leading and management which has brought me to where I am – customer-focused type delivery and looking after the teams that provide those services.
3. Which part of your job do you most enjoy?
I like the variety in the work. The organisation lends itself to have the scope to be involved in a variety of projects and initiatives. I enjoy working with the different personalities in the team. I also enjoy the diversity in the work, diversity in the clients and with plenty going on, I never find myself to be bored.
4. What do you like about working at BPD Zenith?
I like the culture of the organisation. The team have a “can do” attitude and thrive on opportunities as they present. The organisation is very supportive and very flexible in terms of work arrangements. Everyone looks out for each other and it feels like a family as opposed to a large corporate where you might sometimes feel like just a number. There is always something going on and an opportunity to be part of something special and it’s great that I can be involved to help influence that.
5. What are the values that drive you?
For me, accountability is an important value. And that’s accountability in what I say I am going to do and then actually do. If I do not do something, I say I am going to do then it is important to be accountable for that too. I also expect that from those that I work with as well – both in my team and outside of that. I believe that accountability helps build up trust and respect within your different circles and it helps with relationship building both internally and with your clients as well.
6. What do you enjoy doing when you are not working?
I enjoy exercise a lot. I make sure I go for a run every day. Prior to COVID-19 I was going to the gym but now I have switched to home workouts. I love being active, I find that I feel better once I have completed a workout. I feel that exercise helps me disconnect from being in front of a computer screen. I usually complete a workout early in the morning before I start work because I find that it really helps to set the tone for the day. I feel very energised and ready to start the day. I have also got 3 kids, so they keep me pretty busy in terms of various activities I complete with them. I also enjoy watching sport and listening to music. I like listening to a variety of different types of music and watching live bands and artists.
7. If you were not a Maximo consultant, what alternative career path would you have chosen and why?
I have always enjoyed the IT career path and where it has taken me thus far. I always knew I would be doing something with people. I like that social aspect and I find that my role is quite social in terms of the various interactions I am involved in. I still think I would find my way back into IT somehow and if not, then something related to people in some shape or form. I like that people interaction.
8. What’s a work-related accomplishment that you’re really proud of you?
Contributing to various successes when we have won a client over through the preparation of proposals. For my first client, I remember having to create 7 or 8 different versions of the proposal. It was satisfying to finally win the client over because I knew how much time and effort, I spent behind creating each proposal.
9. What’s your favourite way to unwind after a busy day?
I enjoy music and the way it can make you feel. I think I can be cheeky and say a cold beer doesn’t go astray either. Aside from that, I enjoy catching up with my family and friends.
10. What would we most likely find you doing on the weekend?
Completing my MBA which will be wrapped up this year as well as spending time with the family. We’ve got a caravan and we take that away during Easter and Christmas each year. The caravan is really good because we go to caravan parks and there are lots of other kids there for our kids to hang out with and they get to make new friends.