MaxiCloud creates administration efficiencies, enhances field work mobility and empowers qualified decision-making.
Case Study:
Optimum Group Services
Freeing clients to focus on what they do best, with building services they can always rely on.
Optimum Group Services specialises in stress-free building services management, focused on hard services: heating, air-conditioning, refrigeration, M&E (mechanical and electrical) maintenance and energy systems.
Challenges:
- In today’s connected world, customers expect more transparency from service providers than ever before
- Needed a system that engineers could use to submit status updates for jobs while on the move
- The pressure was on to get into such a position ahead of its competition
Solution:
Equipped with new Maximo capabilities (hosted in the cloud) and mobile working (EZMaxMobile), Optimum has gained real-time insight into where and what its engineers are doing, and can share these with clients.
Benefits:
- Raises client satisfaction through real-time updates on maintenance and adherence to QHSE standards
- Boosts efficiency and profits as a result of better management of resources
- Wins new business by enabling Optimum to develop new estate management systems
- Improves management of external subcontractors integrating Maximo with its Purchase Order and Financial information systems
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