BPD Support
Our support team provides a comprehensive backup service, giving total support for Maximo® when and where you need it. With advances in remote connection, our technicians can monitor and maintain your Maximo® system quickly, efficiently and without the need to come to site unless absolutely necessary. This gives you unrivalled support without unnecessary costs.
IBM has withdrawn support of Maximo® Version 4 as of the 30th September 2008. BPD Zenith however continues to offer support to its clients for Maximo® Versions 4, 5, 6 and now 7. As a Maximo® Level 1 support provider we can offer a service that is tailor-made to suit you business needs.
Our off-site support can be provided on either an ad-hoc or fixed price basis with many clients opting for the latter and enjoying some of the benefits listed below:
•Faster Response Times
•Flexible Cover
•Available when you need it
•Reduced Costs
•Minimal Business Disruption
We appreciate however that some industries are unable to take advantage of remote access and have been able to overcome this with many clients. To discuss these requirements in more detail or to get a quote for a support contract, please click here.
Existing Support Customers can call our Support Helpline Mon - Fri, 8:30am to 5pm on
+44-(0)1228-516000
Or
Email our Support Helpdesk here. Please be sure to have your support contract and call ID references to hand.
The IBM Maximo® Support Pages can be found by following this link
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